Your in-house ICT team has always been there. Lately, there’s just been a few signs that it’s time for a change. Here are some typical situations that can give you a bit of a clue:
Things take too long
In today’s business world, time is precious. It might be your greatest asset. Are there just some things that aren’t quite right with your ICT, and they seem to stick around? You’re not sure that the latest “let’s try this” fix will do it.
Confidence in your infrastructure
You have outages that seem to be random, and no one can tell you what has happened. A managed services provider will have monitoring and diagnostic tools. There should be no mystery in an ICT infrastructure. If you and your team can’t rely on your infrastructure working, that makes planning your business strategy just that much harder.
Have you overheard murmurings at the water cooler? Is your team grumbling about ICT issues but nothing ever gets fixed? An unhappy workforce will be an unproductive one. If they can’t rely on their tools, they might just move on.
Growing too big
When you get too big for your in-house ICT to be part of someone’s job. Having an external managed services provider will ensure you have enterprise-level support at a fraction of a full-time salary.
If you’re unsure about all the bills coming out of ICT. Or perhaps you have an ad-hoc arrangement with a company, and the bills don’t have any consistency. Your infrastructure costs should be constant. A professional managed services company will have pricing structures or even a fixed monthly bill.